Luxury Casino Terms and Conditions

Welcome to Luxury Casino. These Terms and Conditions govern your use of our website, our downloadable software, and our mobile platform, and by registering an account with us you agree to be bound by them in full. We are operated by Apollo Entertainment Limited (C45483), registered at 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta, as part of the Casino Rewards network. Our operations are licensed by the Alcohol and Gaming Commission of Ontario (AGCO) as an Internet Gaming Operator, and we operate pursuant to an agreement with iGaming Ontario. Please read these terms carefully before you use Luxury Casino or complete a Luxury casino login.

Acceptance of These Terms

By accessing our site, completing a Luxury register process, or using the Luxury casino app, you confirm that you accept these Terms and Conditions along with our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must not use our services. We reserve the right to amend these terms at any time, and continued use of Luxury Casino after changes are posted constitutes your acceptance of the updated terms.

Eligibility and Account Registration

Our services are available only to individuals who are physically located within the province of Ontario, Canada, and who are at least 19 years of age. Wagering from outside Ontario will void any winnings and may result in the suspension of your account. The use of a VPN or any IP-augmenting software to disguise your location and play from outside Ontario is strictly prohibited, and any gains obtained this way will be confiscated. When you complete Luxury casino online login procedures for the first time, you must provide accurate, complete, and current information. We may request identity verification documents at any stage, and you agree to cooperate promptly with such requests.

• You must be physically located in Ontario when placing wagers
• You must be 19 years of age or older to register
• You may hold only one active account with us at any time
• You are responsible for keeping your Luxury login credentials confidential

Deposits, Withdrawals, and Currency

All accounts operate in Canadian Dollars (CAD). The minimum Luxury deposit is $10, and our accepted deposit methods include credit and debit cards, bank transfer services, prepaid vouchers, e-wallets, and Interac. The minimum Luxury withdrawal amount is $50, rising to $300 for Direct Bank Transfer or wire transfer requests. We process withdrawals through Visa, Mastercard, OCT to Visa, e-wallets, Direct Bank Transfer, and CAD EFT/eCheck.

We apply a withdrawal limit of $4,000 per week in cases where a win is substantially greater than total purchases made across Casino Rewards partner casinos, and we may adjust this limit at our sole discretion. Card-scheme processing caps also apply, including Mastercard's daily transaction limit and Visa OCT limits per day, per week, and per month. Large balances may be paid out in daily portions across successive business days. Every withdrawal request is subject to a 48-hour pending period during which it may be reversed in full or in part. Once processed, Visa and Mastercard withdrawals typically take up to 3 working days, e-wallets 1-3 working days, Direct Bank Transfer 6-10 working days, and CAD EFT/eCheck 2-3 working days. Your first payout using a new method may take a further 5-7 working days. We process withdrawals on business days only, Monday to Friday, excluding public holidays.

Bonuses and Promotions

New players who complete registration are eligible for a welcome package spread across their first five deposits, credited automatically as a Luxury bonus once each qualifying deposit is made. This is not a Luxury casino no deposit bonus, as an initial deposit between $10 and $150 is required to trigger the first match. Successive deposits cannot be combined, and each deposit is treated individually for bonus purposes. All bonus funds carry a 30x wagering requirement before conversion to withdrawable cash; for example, a $100 Luxury bonus code offer requires approximately $3,000 in wagering on eligible slots.

Slot wagers count 100% toward this requirement, while table games, parlour games, live casino titles, and other game types contribute only 2%. Certain titles, including All Aces Video Poker and Flippin' Awesome Shields of Asgard, contribute 0% and do not earn loyalty points. Double-up features do not count toward wagering. All wagers are deducted from your real cash balance first, and bonus funds are only used once your cash balance reaches zero.

We consider certain behaviours to be irregular play, and we reserve the right to void bonus winnings where these occur, including:

• Placing single bets equal to or exceeding 25% of the credited bonus amount
• Using autoplay functions to satisfy wagering requirements
• Placing even-money bets on Sic Bo, Craps, or Roulette
• Triggering a game feature after the bonus balance has reached zero
• Withdrawing deposited funds before bonus wagering is complete
• Engaging in hedge betting across linked or related accounts

Any unused promotional bonus expires 60 days after registration. Promotions apply only to deposits and wagers made through our downloadable software. From time to time, we may run additional offers such as monthly point-boost promotions, status-level rewards, and entries into the Time Of Your Life Sweepstakes or VIP Lucky Jackpot draws. All promotions are limited to one per device, person, household, family, address, email address, financial account, IP address, or shared network, and no two promotions may be combined unless expressly stated.

Loyalty Program

Every real-money wager automatically enrols you in the Casino Rewards VIP loyalty programme, which spans six status levels. As you climb these levels, you unlock bigger bonuses, additional promotions, priority support, birthday gifts, exclusive games, and a personal VIP host. You earn 100 points for every $1 wagered in chips, redeemable once you accumulate 1,000 points, with rewards credited within 5 minutes. A single Global Account links every sub-account you hold across Apollo-managed brands operating in Ontario, sharing your responsible-gaming settings, deposit limits, loss limits, and wagering history across all linked accounts.

Game Fairness and Software

Our game library includes more than 1,000 titles, with new releases added every week, sourced from providers including Pragmatic Play, Evolution Gaming, Games Global, Slingshot Studios, Alchemy Gaming, and others. You may access our library through download Luxury Casino software for desktop or by using our fully optimised mobile platform. To access Luxury casino app features, simply visit our site through your mobile browser or use our downloadable client. Our Luxury live casino offering includes Crazy Time, live roulette, live blackjack, live baccarat, baccarat squeeze, baccarat switch, live slots, extreme multifire, multifire roulette, and auto roulette, alongside a full range of Luxury slots, progressive jackpots, video poker, and table games.

Customer Support

Our support team is available through live chat 24/7, and we respond to emails within 48 hours. Support is provided in English and French through support@crhelpdesk.com, with escalated complaints directed to complaints@crhelpdesk.com and payment-related queries to banking@casinorewards.com. Any unresolved dispute may be referred to iGaming Ontario for further review.

Limitation of Liability and Governing Law

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Luxury Casino at all times. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services. These terms are governed by the laws of Ontario and Canada, and any legal proceedings will be subject to the exclusive jurisdiction of the courts of Ontario.

Responsible Gambling

We are committed to promoting responsible play. You can set deposit limits, loss limits, and self-exclusion periods directly through your account settings, and these controls apply across your entire Global Account. If you feel your gambling habits are becoming a concern, we encourage you to contact our support team for guidance and available resources.

Changes to These Terms

We may revise these Terms and Conditions periodically to reflect regulatory, operational, or business changes. We recommend reviewing this page regularly, as your continued use of Luxury Casino following any update signifies your acceptance of the revised terms.